Professional Mediation Certificate (PMC) for the Workplace
- Weekdays only
- 7 Days
- Open to beginners
This program is designed to equip you with real-world mediation skills you can apply immediately while helping you earn a sought-after certification that can give you a professional edge.

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The Art of Productive Disagreement: Practical Tools for Better Outcomes Course
- Weekdays only
- 2 Days
- Open to beginners
This course builds the skills to navigate workplace conflict with confidence using a practical, proven framework. This course helps you turn everyday disagreements into productive conversations that strengthen collaboration and improve outcomes.

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Using AI to Prepare for Difficult Conversations Course
- Weekdays only
- 8 Hours
- Open to beginners
This course, offered in partnership with ADR Vantage, Inc., shows you how to use Claude and other free AI tools as a personal preparation coach to prepare for and navigate difficult conversations with greater confidence.

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Manager-as-Mediator: Make the SHIFT Through Conflict Course
- Weekdays only
- 8 Hours
- Open to beginners
This course, offered in partnership with ADR Vantage, Inc., is designed for managers and supervisors. It introduces the practical SHIFT Framework for manager-led mediation in everyday workplace situations, from coaching employees through difficult conversations to navigating high-stakes dynamics and strengthening team accountability.

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Leading Workgroups That Work: Equipping Professionals to Chair, Facilitate, and Drive Results Course
- Weekdays only
- 32 Hours
- Open to beginners
This course, offered in partnership with ADR Vantage, Inc., equips you with the skills and confidence to chair and facilitate workgroups that deliver meaningful results. You will learn practical tools to prepare strategically, guide focused discussions, manage challenging dynamics, and drive clear decisions and accountability in both in-person and virtual settings.

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Interactive Training

Attend courses live online. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.

Unlike other providers, these are not mass open-enrollment classes. At Noble Desktop, you’ll learn in small groups (typically 8-15 students) and receive personalized attention.

Live Online Remote, from anywhere

Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.

Live, interactive class
Experienced instructor teaching over Zoom
Remote setup assistance provided

More about live online training

photo of instructor leading a class in person

student taking a class live online, seated on their living room floor, leaning against a couch

Upcoming Mediation and Conflict Resolution Training Classes

All times are listed in Eastern Time unless otherwise specified.

May 2026
Using AI to Prepare for Difficult Conversations Course May 14 Thursday 9–4:30pm	$899 8 Hours	This course, offered in partnership with ADR Vantage, Inc., shows you how to use Claude and other free AI tools as a personal preparation coach to prepare for and navigate difficult conversations with greater confidence.
The Art of Productive Disagreement: Practical Tools for Better Outcomes Course May 20–21 Wednesday to Thursday 9–4:30pm	$1,079 2 Days	This course builds the skills to navigate workplace conflict with confidence using a practical, proven framework. This course helps you turn everyday disagreements into productive conversations that strengthen collaboration and improve outcomes.
June 2026
Professional Mediation Certificate (PMC) for the Workplace June 2–11 Tuesday to Friday 9–4:30pm	$3,499 7 Days	This program is designed to equip you with real-world mediation skills you can apply immediately while helping you earn a sought-after certification that can give you a professional edge.
Manager-as-Mediator: Make the SHIFT Through Conflict Course June 17 Wednesday 9–4:30pm	$899 8 Hours	This course, offered in partnership with ADR Vantage, Inc., is designed for managers and supervisors. It introduces the practical SHIFT Framework for manager-led mediation in everyday workplace situations, from coaching employees through difficult conversations to navigating high-stakes dynamics and strengthening team accountability.
The Art of Productive Disagreement: Practical Tools for Better Outcomes Course June 23–24 Tuesday to Wednesday 9–4:30pm	$1,079 2 Days	This course builds the skills to navigate workplace conflict with confidence using a practical, proven framework. This course helps you turn everyday disagreements into productive conversations that strengthen collaboration and improve outcomes.

Showing 5 of 16 courses

Professional Mediation Certificate (PMC) for the Workplace

The Art of Productive Disagreement: Practical Tools for Better Outcomes Course

Using AI to Prepare for Difficult Conversations Course

Manager-as-Mediator: Make the SHIFT Through Conflict Course

Leading Workgroups That Work: Equipping Professionals to Chair, Facilitate, and Drive Results Course

Interactive Training

Live Online Remote, from anywhere

Upcoming Mediation and Conflict Resolution Training Classes