Noble Desktop

SMS Messages

How our text messages work, how to opt in, and how to stop them.

What we send

Students of Noble Desktop can opt in to receive text messages from our staff about their registration and account. These are conversational messages sent by a member of our team, for example confirming a class date, following up on a rescheduling request, or answering a question about an invoice. We do not send marketing or promotional text messages.

Consent is optional

Consent is not a condition of purchase or enrollment. You can register for any class, pay any invoice, and use every part of your account without ever opting in to text messages. Text messaging is off by default for every student, and no one is opted in on your behalf.

Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

How to opt in

Opting in happens in your Classes Portal account, after you have registered for a class. It is never bundled into checkout or into our terms of service. There are two places to do it.

The prompt shown when you sign in

Until you make a choice, signing in to your Classes Portal account shows this prompt. Declining or dismissing it leaves text messaging off.

A dialog headed "Receive SMS Messages?" explaining the opt-in, stating that consent is not a condition of purchase or enrollment, that message frequency varies, that msg and data rates may apply, and to reply STOP to opt out or HELP for help, with Accept, Decline and Ask me later buttons.
The prompt shown in the Classes Portal until you choose.

Your account settings, at any time

  1. Sign in to your Classes Portal account.
  2. Open Settings from the top right, then choose the Settings tab.
  3. Find the SMS Messages panel.
  4. Turn on Opt-in to receive SMS Messages.
The SMS Messages panel, labeled SMS MESSAGES OFF, stating that consent is not a condition of purchase or enrollment, that message frequency varies, that msg and data rates may apply, and to reply STOP to opt out or HELP for help, above an unchecked toggle labeled Opt-in to receive SMS Messages.
The toggle is off until you turn it on yourself. The panel shows SMS MESSAGES OFF while you are not opted in.
The Profile and Settings screen in the Classes Portal, with the Settings tab selected and the SMS Messages panel on the right.
Where the panel sits in your profile.

How to opt out

You can withdraw consent at any time, in either of two ways:

Reply HELP to any message for help, or contact us at hello@nobledesktop.com or ‪(212) 226-4149 .

Your information

Mobile phone numbers and SMS opt-in consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we store and handle this information, and our Class Terms for our cancellation and rescheduling policies.

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