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Class Policies

Cancellations & Reschedules

To reschedule or cancel, email or call 212-226-4149.

  • All courses include a non-refundable registration fee (10% of course price up to $100).
  • Students may cancel up to 7 days before the class/program start date and receive a refund, less the registration fee.
  • Cancellations within 7 days are not permitted; however, students may reschedule up to 3 business days before the class start date. Students who need to reschedule outside the permitted time frame may use their free retake to attend the course.

Free Retake

  • Students may retake a course once within 6 months, provided the class is running with an empty seat.
  • Contact us to schedule your retake and confirm availability.

Payment Plans

  • Payment plans are available for programs priced at $2,495 and above.
  • For eligible programs, select "payment plan" at checkout. A valid credit card must be on file for the duration of the program.
  • At checkout, you will be charged only a $250 non-refundable deposit which will be credited towards the last class in the program.
  • The total payments (including the $250 deposit) will equal the price of the program. There is no interest or additional fees.
  • You will be charged one week before the start date of each class.
  • See our Payment Plan FAQ for more detail.