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UX Research Methods

Design Things People Really Want

User research is the means by which designers discover and understand the needs, wants, and desires of users. With this understanding in place, designers are able to craft experiences that meet and exceed the expectations of users, solve the problems they deal with every day, and deliver lasting value to their clients.

Why is user research important and how does it fit into the larger UX process? In 12 hours you will learn user research methods and techniques, how to create deliverables, and how to frame research findings as design opportunities. Through activities as well as lectures, you will gain a deep understanding of user research and will have the opportunity to practice what you learn.

Upcoming Classes

  • No classes scheduled at this time.

Price: $650 Click for Discounts

  • 12 hours of Hands-On Training
  • Mac or PC

What You’ll Learn

Section 1
  • The value of research
  • Overview of various types and approaches
  • Where it fits within a UX process
  • Other influential disciplines
    • Anthropology
    • Psychology
    • Cognitive science

Section 2
  • Qualitative
    • Ethnographic methods
    • User interviews
    • Contextual inquiry
    • Diary studies
    • Focus groups
    • Emerging practices
  • Quantitative
    • A/B testing
    • Surveys
    • Rapid prototpying and experimentation
  • Pros and cons of each method
  • When to use each method
  • Activities
    • In-class user interview activity
    • Outside-class interview activity
Section 3
  • Transition from gathering information to extracting insights
  • Overview of techniques, including:
    • Affinity mapping
    • Empathy mapping
    • 4C’s
    • ERAF systems
  • Activities to illustrate techniques
Section 4
Documentation and deliverables
  • Overview of types, including
    • User personas
    • Process flows
    • Experience maps
  • Activities to illustrate one or more deliverables

Why Train With Noble?

27 Years of Experience

Noble Desktop has been teaching computer graphics and web development since 1991. In all those years we have perfected the craft of teaching. If students get hung up on any issue, we tweak the class to make it work better. Every instructor uses the same time-tested curriculum we have developed. Ask around: Noble Desktop has a stellar reputation for exceptional computer graphics training.

Our Teaching Method is Better

We don't ask you to simply "follow along," copying what the instructor does. Instead we ask you to focus 100% attention on the lesson at hand. Only after the lesson do you then put into practice what you have learned by working on a computer with our step-by-step workbooks. This "learn, then practice" method results in the student learning and retaining much more than traditional "follow along" classes.

We Wrote the Book Ourselves

Most of our classes include a custom training workbook written by our top instructors. Take it home with you: with step-by-step exercises and power-user keyboard shortcut guides, it’s like having a refresher course right on your desk. We wrote the book ourselves because we couldn't find any book that was good enough. Now our books are being used by other schools and training centers worldwide.

We Provide Computers, Mac or PC

Since when did training centers expect you to "bring a laptop"? Noble Desktop has always had classrooms full of computers, Mac and PC. Each computer is loaded with software and has a 19-inch monitor. The next time you are asked to "bring a laptop," ask why you aren't being provided a computer. Noble Desktop always has up-to-date equipment in our state-of-the-art classrooms.

Not Just Anyone Can Teach

All our instructors are working professionals who bring on-the-job experience to the classroom. But we don't just let anyone teach a course. How many experts do you know who can't teach? We've learned to audition and test our instructors. Only after they have been through our screening process will they be put in front of students. And they are required to use our time-tested curriculum, assuring a positive learning experience for all our students. Read our instructor bios.

Money-Back Guarantee

We’re the only school to offer an unconditional money-back guarantee. If within the first half of the class you don’t absolutely love it, we’ll give you a full refund. Please note any request needs to be made before the halfway point of any class.

We Are NY State-Licensed, and Adobe Authorized

When looking at a computer training school, check to see if they are NY State-licensed. Any school in New York should be licensed by law. Noble Desktop follows state-issued guidelines for curriculum development and teacher licensing. Adobe Authorized means our instructors have passed the rigorous Adobe Certification Exam, and that we follow Adobe's quality-control standards.

Our Students Love Us! 2200+ Testimonials and Counting

We offer our guarantee because we think we’re the best—but don’t take our word for it. Ask more than 2200 industry professionals who have enjoyed our classes and are putting what they learned to use on the job. Read their testimonials.